Privacy Policy
Last updated: 23 September 2026.
Who we are and our role as data controller
famerixly operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why your personal data is processed when you visit our site or interact with our services relating to professional video operations, live signal management, content distribution, camera work and high-quality media feeds for broadcasting.
Scope of this notice
This policy applies to all visitors to the site, including prospective clients, suppliers, job applicants and anyone who submits information through our contact form. It covers data collected online and any offline interactions that link back to this website.
Categories of personal data and sources
We collect contact details such as name, email address, organisation and phone number when you use the contact form. Usage data including IP address, browser type, pages visited and time spent is gathered automatically via server logs. If you apply for work or request service information, we may receive additional details such as professional experience or technical specifications. Data is obtained directly from you or through your device and third-party analytics providers.
Purposes of processing and legal bases
We process contact data to respond to enquiries on the basis of legitimate interest in providing customer service. Usage data supports site security and improvement under legitimate interest. Where you consent to marketing communications we process data under consent. Contractual necessity applies if you request a quote or service proposal that leads to an agreement.
Whether providing data is required
Supplying contact details through the form is voluntary, yet failure to provide them prevents us from replying to your message. Technical data is collected automatically and you cannot disable it without affecting site functionality.
Cookies and similar technologies
We use cookies and similar tracking technologies to remember preferences and measure site performance. Full details are set out in our separate Cookie Policy which you can access via the cookie banner link at the bottom of every page.
Processors, recipients and disclosures required by law
Service providers such as hosting companies, email delivery platforms and analytics tools act as processors under contract. We may disclose data to regulators or law enforcement when legally required. No sale of personal data occurs.
International transfers
Some processors are located outside the UK. We rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to protect your data during such transfers.
Retention periods
Contact form submissions are kept for 24 months after the last correspondence. Server logs are retained for 12 months. Data linked to a contract is kept for six years after the contract ends to meet legal accounting obligations.
Security and data minimisation
We apply technical measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data necessary for each stated purpose.
Your data subject rights
You may request access, rectification, erasure, restriction, portability or objection to processing of your personal data. Submit requests by email to [email protected] or by post to Holmbush Road, London, SW15 3LE, United Kingdom. We will respond within one month.
Right to withdraw consent and object to marketing
Where processing relies on consent you may withdraw it at any time. You can also object to direct marketing by using the unsubscribe link in any email or by contacting +44 7575 701535.
Right to complain to the supervisory authority
If you believe we have mishandled your data you have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk.
Children and age restrictions
Our services are intended for professional users aged 18 and over. We do not knowingly collect data from anyone under 18.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or significant effects on individuals.
Changes to this policy
We may update this policy periodically. The current version will always be posted on this page with the last-updated date shown at the top.